Shipping Policy
1.Can Samsara Energy ship to my country?
We deliver to almost every country worldwide except for the following due to shipping restrictions. We apologize for any inconvenience and are continuously working to expand our reach:
- Philippines
- Indonesia
- Cuba
- Iran
- Sudan
- Syria
2.How much does shipping cost?
Enjoy free shipping on most orders! However, for free items such as postcards or orders under $10, a flat
shipping fee of $18 will apply.
3.How long will it take for my order to arrive?
Total delivery time = Processing Time + Shipping Time
(Note: This does not include customs delays, weekends, holidays, or any unforeseen circumstances.)
- Processing Time: 2–5 business days
- Standard Shipping Time: 10–20 business days
- For orders destined for South America and the Russian Federation, shipping may take over one month due to transportation and customs issues.
4.How can I track my order?
Once your order is shipped, we will send you an email with tracking information.
P.S. Please allow 1–2 business days for tracking details to become available.
5.What if the package doesn’t arrive?
If you have not received your package within 30 days of shipment, please contact us at :
Info@samsaraenergy7.com. We will either resend a new package or issue a full refund.
Shipping Processes
At Samsara Energy, we are committed to providing you with the best shipping . Every day, we deliver to hundreds of customers, ensuring that we maintain the highest level of responsiveness.
Two-Stage Logistics Model
Your order will be shipped from Tibet to TianJin In the second stage, it will be dispatched from TianJin directly to your address. After passing all necessary quality checks, your order will be promptly forwarded to your destination. You will receive two separate emails—one for each stage of the delivery process.